GENERAL FAQs:

What does F.A.C.G. stand for?

F.A.C.G. stands for Fellow of the American College of Gastroenterology. The American College of Gastroenterology (ACG) advances the scientific study and medical treatment of disorders of the gastrointestinal tract. The College promotes the highest standards in medical education and is guided by its commitment to meeting the needs of clinical gastroenterology practitioners. In order to achieve fellowship status in this organization, a physician must have been a member of the ACG for a minimum of three years, be certified by a specialty board recognized by the council, have demonstrated scholarly activities, and have been recommended by two ACG fellows. Dr. Stokes is Board Certified in both Internal Medicine, and Gastroenterology, and has achieved the distinguished F.A.C.G. status.

Do I need a physician referral to get an appointment?

No. We accept self-referred patients. However, depending on the type of insurance plan you have, your insurance company may require a verbal or written referral from your primary care physician. Before seeking the care of a specialist, it is a good idea to familiarize yourself with your plan's referral policies. Proper referral will help to ensure that the correct copay and/or coinsurance apply.

Why do I have to update my patient information every time I have an appointment?

In order to file your claims accurately, we must have your most recent information along with a copy of your insurance card. This will ensure that all of your claims are filed correctly and in a timely manner. By providing us with your most current information, you will help reduce denials by your insurance company, thereby reducing your financial obligation.

Where do I have to get my lab work done?

Unfortunately, we do not draw labs in our office. If you need to have lab work done, please go to the lab/hospital of your choice, or go to the lab specified by your insurance plan if applicable.

Where do I get the container to collect my stools and what do I do with them once they are collected?

We do not provide stool containers in our office. Please obtain a stool container from the hospital/lab where you will bring the specimen. You may also use a clean, covered container from home (i.e. dental container, butter container). Once stools have been collected, please bring them to the lab/hospital of your choice. We do not accept stool specimens at our office.

I use a mail-order service for my prescriptions. Can I get a 90-day supply?

Yes. We can provide our patients with a 90-day supply of some medications depending on the type. If you utilize a mail-order service, and would prefer a 90-day supply, please inform the nurse at the time of your office visit.

I have never seen Dr. Stokes before. Do I need to have an appointment before I have an endoscopy test?

Yes. Dr. Stokes needs to know your medical history and is required to explain the procedure and answer any questions you may have about the procedure. You will also receive information on how to prepare for the procedure at the time of your office visit.

Does Dr. Stokes treat children?

Dr. Stokes does not treat prepubescent children. Our facilities are not equipped for children under the age of 14. Medications and other therapies can be very different for children than for adults. If your child needs to see a GI specialist, you should call a pediatric gastroenterologist.

© 1997-2000 Iberia Gastroenterology Associates, Inc.